UK Delivery & Returns

Free Express Delivery on ALL orders until midnight 11-09-2016

£2.95 Standard delivery charge on all orders under £50 (excluding orders under £10 for smaller items, straps, stickers etc), Free Delivery over £50

All order are shipped via a tracked express delivery service Free Tracked Express Delivery.

Order are shipped via DPD. Orders can be tracked via SMS or email ( you must provide these at checkout)

Orders are despatched same day and if you order before 1pm Mon-Thur you will receive the order the following day. Friday delivery will be received the following Monday (if you order before 1pm)

We currently do not offer weekend delivery.

Orders under £10 will be sent via Royal Mail and can take up to 3 days.

If you are unhappy with your purchase for any reason, you can return it to the below address within 14 days of your delivery in perfect condition complete with original packaging. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded.

We strongly advise that a proof of postage receipt should be obtained when returning your order. You are responsible for the item until we receive it at our warehouse.

Should goods be damaged or faulty please contact us on  03303330464 or via our contact form.

Please include your order details and send returns to: Trunki Returns The Mothership Shaftesbury Chapel Union Rd Bristol BS2 0LP

 *£2.95 delivery charge applies to all trunki orders lower than £50.

International Delivery & Returns

USA

Trunki USA

France

Trunki France 

Germany 

Trunk Germany

Rest of the world

Trunki can now deliver all over the world. Last time we counted it was 173 countries.... Nuts!

How ? Well we cant do it all by ourselves and have joined up with Borderfree.


Shop Now With BorderFree

 
Borderfree Logo
 

What is Borderfree?

Borderfree is a global ecommerce portal which allows our international customers order with product prices in the currency of their choice with the most competitive shipping costs. Borderfree also allows us to track your order and sort out returns if there is a problem. 

How do I place an order?

Go to https://trunki.borderfree.com/

Select your country you wish to ship to and currency you prefer to buy in. You can change either option by clicking the flag in the top right corner.

Just add items to your basket as normal, and on check out Borderfree calculates and displays the order total in your preferred currency, including all shipping costs from our warehouse in the UK to your selected international destination, as well as any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.

How do i track my order ?

You can track the progress of your international package(s) here - https://tracking.borderfree.com/

Returns ?

You have 30 days to return goods but return shipping and handling fees will be payable . Products must be perfect condition complete with original packaging. 

Refunds will be credited to you by Borderfree in the same currency, using the same exchange rate as the original tender. Please allow up to 25 business days for the credit to post to your account. ("Business days" are Monday-Friday, excluding holidays).

Where do we ship to?

 

Country/territory Default  currency
Afghanistan US dollar (USD)
Albania US dollar (USD)
Algeria US dollar (USD)
American Samoa US dollar (USD)
Andorra Euro (EUR)
Angola US dollar (USD)
Anguilla US dollar (USD)
Antigua and Barbuda US dollar (USD)
Armenia US dollar (USD)
Aruba US dollar (USD)
Azerbaijan US dollar (USD)
Bahamas Bahamian dollar (BSD)
Bangladesh Bangladeshi taka (BDT)
Barbados Barbados dollar (BBD)
Belarus US dollar (USD)
Belize Belize dollar (BZD)
Benin West African CFA franc (XOF)
Bermuda US dollar (USD)
Bhutan US dollar (USD)
Bolivia Bolivian boliviano (BOB)
Bonaire, Sint Eustatius and Saba US dollar (USD)
Bosnia and Herzegovina Bosnian convertible mark (BAM)
Botswana US dollar (USD)
Brazil US dollar (USD)
British Virgin Islands
(Virgin Islands, British)
US dollar (USD)
Burkina Faso West African CFA franc (XOF)
Burundi US dollar (USD)
Cambodia Cambodian riel (KHR)
Cameroon Central African CFA franc (XAF)
Canada Canadian dollar (CAD)
Cape Verde US dollar (USD)
Cayman Islands Cayman Islands dollar (KYD)
Central African Republic Central African CFA franc (XAF)
Chad Central African CFA franc (XAF)
Chile Chilean peso (CLP)
Christmas Island Australian dollar (AUD)
Cocos (Keeling) Islands Australian dollar (AUD)
Colombia Colombian peso (COP)
Comoros Islands US dollar (USD)
Congo, Democratic Republic of the US dollar (USD)
Congo, Republic of the Central African CFA franc (XAF)
Cook Islands New Zealand dollar (NZD)
Costa Rica Costa Rican colón (CRC)
Curaçao US dollar (USD)
Djibouti US dollar (USD)
Dominica US dollar (USD)
Dominican Republic Dominican peso (DOP)
Ecuador US dollar (USD)
Egypt Egyptian pound (EGP)
El Salvador US dollar (USD)
Equatorial Guinea Central African CFA franc (XAF)
Eritrea US dollar (USD)
Ethiopia US dollar (USD)
Falkland Islands (Malvinas) US dollar (USD)
Faroe Islands Danish krone (DKK)
Fiji US dollar (USD)
French Guiana Euro (EUR)
French Polynesia US dollar (USD)
Gabon Central African CFA franc (XAF)
Gambia US dollar (USD)
Georgia US dollar (USD)
Ghana US dollar (USD)
Gibraltar British pound (GBP)
Greenland Danish krone (DKK)
Grenada US dollar (USD)
Guadeloupe Euro (EUR)
Guam US dollar (USD)
Guatemala Guatemalan quetzal (GTQ)
Guernsey British pound (GBP)
Guinea US dollar (USD)
Guinea-Bissau West African CFA franc (XOF)
Guyana US dollar (USD)
Haiti US dollar (USD)
Holy See (Vatican City State) Euro (EUR)
Honduras Honduran lempira (HNL)
Iceland Euro (EUR)
India Indian rupee (INR)
Iraq US dollar (USD)
Ireland Euro (EUR)
Isle of Man US dollar (USD)
Israel Israeli shekel (ILS)
Italy Euro (EUR)
Ivory Coast
(Côte d'Ivoire)
US dollar (USD)
Jamaica Jamaican dollar (JMD)
Japan Japanese yen (JPY)
Jersey British pound (GBP)
Kazakhstan Kazakhstani tenge (KZT)
Kenya US dollar (USD)
Kiribati Australian dollar (AUD)
Kosovo Euro (EUR)
Kyrgyzstan US dollar (USD)
Laos
(Lao People's Democratic Republic)
US dollar (USD)
Lebanon Lebanese pound (LBP)
Lesotho US dollar (USD)
Liberia US dollar (USD)
Libya US dollar (USD)
Macedonia
(Macedonia, the former Yugoslav Republic of)
US dollar (USD)
Madagascar US dollar (USD)
Malawi US dollar (USD)
Maldives Maldivian rufiyaa (MVR)
Mali West African CFA franc (XOF)
Malta Euro (EUR)
Marshall Islands US dollar (USD)
Martinique Euro (EUR)
Mauritania US dollar (USD)
Mauritius US dollar (USD)
Mayotte Euro (EUR)
Mexico Mexican peso (MXN)
Micronesia
(Micronesia, Federated States of)
US dollar (USD)
Moldova
(Moldova, Republic of)
US dollar (USD)
Mongolia US dollar (USD)
Montenegro Euro (EUR)
Montserrat US dollar (USD)
Morocco Moroccan dirham (MAD)
Mozambique US dollar (USD)
Myanmar US dollar (USD)
Namibia Namibian dollar (NAD)
Nauru Australian dollar (AUD)
Nepal Nepalese rupee (NPR)
New Caledonia US dollar (USD)
Nicaragua Nicaraguan córdoba (NIO)
Niger West African CFA franc (XOF)
Nigeria US dollar (USD)
Niue New Zealand dollar (NZD)
Palau US dollar (USD)
Pakistan Pakistani rupee (PKR)
Panama Panamanian balboa (PAB)
Papua New Guinea US dollar (USD)
Paraguay Paraquayan guarani (PYG)
Peru Peruvian nuevo sol (PEN)
Puerto Rico US dollar (USD)
Réunion Euro (EUR)
Rwanda US dollar (USD)
Saint Barthélemy Euro (EUR)
Saint Kitts and Nevis US dollar (USD)
Saint Lucia US dollar (USD)
Saint Pierre and Miquelon Euro (EUR)
Saint Vincent and the Grenadines US dollar (USD)
Samoa US dollar (USD)
San Marino Euro (EUR)
Sao Tome and Principe US dollar (USD)
Senegal West African CFA franc (XOF)
Serbia US dollar (USD)
Seychelles US dollar (USD)
Sierra Leone US dollar (USD)
Sint Maarten (Dutch side) Antillean guilder (ANG)
Solomon Islands US dollar (USD)
Somalia US dollar (USD)
South Africa South African rand (ZAR)
South Korea
(Korea, Republic of)
South Korean won (KRW)
Sri Lanka Sri Lankan rupee (LKR)
Suriname US dollar (USD)
Swaziland Swazi lilangeni (SZL)
Tajikistan US dollar (USD)
Tanzania
(Tanzania, United Republic of)
US dollar (USD)
Thailand Thai baht (THB)
Timor-Leste
(East Timor)
US dollar (USD)
Togo West African CFA franc (XOF)
Tonga US dollar (USD)
Trinidad and Tobago US dollar (USD)
Tunisia US dollar (USD)
Turks and Caicos Islands US dollar (USD)
Tuvalu Australian dollar (AUD)
Uganda US dollar (USD)
Ukraine Ukrainian hryvnia (UAH)
US Virgin Islands
(Virgin Islands, U.S.)
US dollar (USD)
Uruguay Uruguayan peso (UYU)
Uzbekistan US dollar (USD)
Vanuatu US dollar (USD)
Wallis and Futuna US dollar (USD)
Yemen US dollar (USD)
Zambia US dollar (USD)
Zimbabwe US dollar (USD)