Recommended for ages 2+
Delivery & returns
Orders are sent via Next Day Delivery via DPD - (Unfortunately next day service is not available for Ireland or Highlands, this also excludes Custom Trunki which takes up to 10 days)
If your order is placed before 1pm it will be eligible for same day dispatch, otherwise it will be sent the following day.
Orders under £10 will be sent via Royal Mail and can take upto 3 days.
If you are unhappy with your purchase for any reason, you can return it to the below address within 14 days of your delivery in perfect condition complete with original packaging. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded.
We strongly advise that a proof of postage receipt should be obtained when returning your order. You are responsible for the item until we receive it at our warehouse.
Should goods be damaged or faulty please contact us on 01179 542 780 or via our contact form.
Please include your order details and send returns to: Trunki Returns The Mothership Shaftesbury Chapel Union Rd Bristol BS2 0LP
the front pocket inside was very sticky and the rubber ring on the bottom was starting the split and perish. When I contacted customer service the guy I spoke to did phone me back and informed me that they are all sticky inside the pouch on the front of the blanket due to the glue they use!!!. This... Read More. the front pocket inside was very sticky and the rubber ring on the bottom was starting the split and perish. When I contacted customer service the guy I spoke to did phone me back and informed me that they are all sticky inside the pouch on the front of the blanket due to the glue they use!!!. This is a very bad design flaw as everytime you out your hand in the pocket pouch it comes very sticky and covered in fluff so you have to wash your hands everytime you use the pouch pocket. This is a very bad design flaw especially when the item is aimed at children. When I mentioned this to the customer service representative he agreed with me as he said after he tried out the blanket he had to wash his hands as well before phoning me back. I sent the blanket back as my son cannot use the blanket that has a very sticky pouch as when he put his teddies or toys in the front pouch they will come out sticky as well. This is a very bad design fault !!!!!!
Date: 13-Aug-2015 Product rating:
excellent product,,daughter loves her felix snuggle blanket
Date: 18-Jun-2015 Product rating:
Date: 05-Feb-2015 Product rating:
same as above
Date: 16-Dec-2014 Product rating:
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