FAQs

Trunki has generous dimensions of 46 x 20.5 x 31 cm and it has an 18 litre internal capacity.

Yes, in most cases (no pun intended!) but we always recommend you check with your airline before travelling. 

Please contact us on 03303330464 or at hello@trunki.co.uk and we'll do our best to help. We also sell spare tow straps online.

Trunki is very lightweight and weighs only 1.7kg (or 3.8 lb), making it easy to carry and store in overhead luggage compartments.

We have built Trunki from the same plastic as adult suitcases, so it's very durable and can be ridden over and over again! We recommend you don't exceed 50kg of contents and that you don't check Trunki in at the check in desk. All Trunkis are covered by a 5 year guarantee.

Trunki was designed to prevent children damaging their backs carrying heavy bags. We have built in a soft rubber rim to prevent little fingers getting caught shutting the case and stabilisers to prevent children from falling off. Trunki is CE marked and meets EN71 safety standards.

Trunki ride-on suitcases are suitable for children aged 3-6 years and with a maximum weight of 50kg.

BoostApak is a robust and totally safe booster cushion designed to guarantee a child is always positioned at the optimum height to maximise protection provided from seatbelts in a collision. If your child's safety is paramount then BoostApak is the best portable booster on the market. BoostApak is certified to regulation ECE R44.04 for groups 2 and 3.

Yes! BoostApak fits comfortably within hand luggage restrictions, with a spacious 8 litre capacity with enough room for books, toys and a change of clothes.

BoostApak is a group 2 & 3 car seat suitable for children under 135 cm or weighing between 15-36 kg (approximately aged 4-12 years).

No, BoostApak has a very sturdy plastic shell which keeps all your belongings protected. No more bruised bananas at break time!

Please check the law in the country you intend to use the Boostapak in. We are only approved to ECE R44.04 for groups 2 and 3 which means it is approved to be used in the EU.

PaddlePak straps are adjustable; the maximum length is 50cm for the tropical range (Medium size), and 65cm for the shark and the whale (Large size).

PaddlePak was specially designed to protect wet contents from leaking through, and protect dry contents from rainy day trips. It is made from a treated fabric that doesn't absorb water. In technical terms it's water resistant up to 1,500mm water pressure, although we don't recommend submerging your PaddlePak in water!

Our tropical PaddlePak range has a spacious 7.5 litre capacity and comfortably fits all your swimming gear. Shark and whale are a little larger with a 10 litre capacity and have separate sides for wet and dry contents.

We can only deliver orders placed via trunki.co.uk to UK addresses. Trunki is a global brand and you can find your nearest Trunki stockist here.

We offer free delivery on all orders within the UK. We use Royal Mails 48 hour tracked service and it usually takes 3-5 working days from when you place your order for it to arrive with you. At the moment we are experiencing delays due to Covid-19, please bear with us we are working to get your order to you as soon as possible.

For full details please see our Delivery & Returns page.

If you are unhappy with your purchase for any reason, unless it is a bespoke made product you can return it to us within 30 days of your delivery in perfect condition complete with original packaging. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded. 

If you purchased a bespoke made product we are unable to accept returns unless the product is faulty.